- Pi Network users are facing major issues ahead of the June 28 migration, including KYC sync failures, 2FA glitches, and missing wallet balances.
- Despite completing all steps, many report their Pi tokens have vanished, with limited support and growing mistrust in the platform.
As the Pi Network braces for a critical mainnet migration wave on June 28, 2025, the community is reeling from a slew of unresolved technical glitches. Users report being locked out of their Pi balances due to Know Your Customer (KYC) sync failures, two-factor authentication (2FA) issues, and wallet malfunctions—despite completing the required steps.
Pi Network Migration Meant to Reward, Not Frustrate
The migration process aimed to mark a major milestone by moving Pi tokens from the mobile app to the open blockchain. But for many users, it has become a nightmare. Although they passed KYC months ago, the system keeps them stuck in “tentative approval” limbo, traps others in endless verification loops, or erases confirmed balances from their wallets.
2FA, introduced to enhance security, is also causing problems. Verification emails are either not arriving or contain broken links. In some cases, completing 2FA causes users to be kicked back to the start—resetting their migration status and pushing coins back into the app.
Balances Vanish Without a Trace
Even those who’ve ticked every box on the five-step Mainnet Checklist report zero balances post-migration. Screenshots of empty wallets and disappearing tokens are circulating widely on Reddit and YouTube. The Pi Core Team has responded with patch updates and recommendations, including reinstalling the app and verifying all checklist items, but there is no clear ETA for a full fix.
Mistrust and Scams on the Rise
The lack of timely support has fueled mistrust, particularly after a whale wallet holding over 276 million Pi raised eyebrows. While unverified, suspicions of insider manipulation have spread rapidly. Meanwhile, scammers are exploiting the chaos, posing as support agents to steal user data and Pi tokens through phishing links and fake forms.
What’s Next for Pi Network?
With millions of tokens scheduled for release in the June 28 wave, the pressure is mounting. The Pi Core Team has acknowledged the issues and promised backend fixes, but until KYC syncs correctly, 2FA stabilizes, and wallets display the right balances, users remain skeptical.
Pi Network built its identity on accessibility and trust. If it fails to resolve these migration bugs quickly, it risks losing the very community it sought to empower.
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